Shipping policy
Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible. This shipping policy explains the options available to you for shipping your purchases.
Shipping options
We offer several shipping options to our customers, including:
- Standard shipping: Delivery within 5-7 business days from the date of purchase.
- Express shipping: Delivery within 2-3 business days from the date of purchase.
- JAGS Express: Delivery within 1-2 business day from the date of purchase.
Please note that delivery times may vary depending on your location and the shipping carrier.
Shipping fees
Shipping fees are calculated based on the weight and size of your order, as well as your shipping address. You can see the estimated shipping fees for your order during the checkout process.
Free shipping is available on orders within Sri Lanka, which may vary depending on promotions or discounts we are offering at the time of purchase.
Tracking your order
You will receive a confirmation email with tracking information once your order has been shipped. You can use this information to track your order on the shipping carrier's website.
If you have any questions or concerns about your order, please contact us at [insert contact information].
International shipping
We offer international shipping to select countries. Please note that international shipping fees and delivery times may vary depending on your location and the shipping carrier.
Customs and duties
International customers are responsible for paying any customs or duties fees that may be incurred upon delivery of their order. We are not responsible for any delays or issues related to customs or duties.
Please note that some items may not be available for international shipping due to restrictions or regulations in certain countries.
Shipping delays
While we do our best to get your order to you as quickly as possible, shipping delays may occur due to circumstances beyond our control, such as weather or carrier issues. If you experience a shipping delay, please contact us and we will do our best to assist you.
Changes to this policy
We may update this shipping policy from time to time to reflect changes in our business or shipping options. We will notify you of any significant changes by posting a notice on our website or by sending you an email.
Effective date: 01 April 2023