WEARJAGS LOGISTICS • STORE POLICY

SHIPPING & DELIVERY POLICY

JAGS currently delivers across Sri Lanka. Learn about our processing timelines, estimated provincial transit durations, delivery charges, and tracking procedures.

Sri Lanka Islandwide 1–2 Days Processing Western: 1–3 Days Other Provinces: 2–5 Days
DOMESTIC COVERAGE NOTICE
JAGS currently delivers across Sri Lanka.
Islandwide Express & Standard Courier Network (9 Provinces)

1–2 BUSINESS DAYS

Orders are processed within 1–2 business days after payment confirmation.

WESTERN PROVINCE

Estimated delivery in 1–3 business days across Colombo, Gampaha & Kalutara.

OTHER PROVINCES

Estimated delivery in 2–5 business days to Central, Southern & all outer districts.

SMS & EMAIL TRACKING

Live waybill tracking dispatched to your email and phone upon fulfillment.

01

Processing Time

Order Verification & Fulfillment
Orders are processed within 1–2 business days after payment confirmation.

Every garment is carefully inspected, folded in protective branded packaging, and barcoded before release to courier teams.

Weekends and Public Holidays Notice

Orders placed on weekends or public holidays will be processed on the next business day.

02

Delivery Time

Estimated Provincial Transit Times

Estimated delivery times across Sri Lanka:

Western Province
1–3 business days

Priority courier coverage across Colombo, Gampaha, and Kalutara districts.

Other Provinces
2–5 business days

Standard delivery across Central, Southern, North Western, Sabaragamuwa, Eastern, Uva, North Central, and Northern provinces.

Transit Advisory: Delivery times may vary due to weather, courier delays, or unforeseen circumstances.
03

Shipping Charges

Transparent Calculation at Checkout
Shipping charges are calculated during checkout and displayed before payment.

Courier charges depend on your delivery location and parcel weight. All fees are clearly presented during the checkout process before you enter payment details.

04

Order Tracking

Automated Notifications
Once your order has been dispatched, you will receive tracking information via email or SMS (where applicable).

You can use this tracking reference number to follow the progress of your shipment on the courier partner website until safe delivery.

05

Failed Deliveries

Address Verification & Re-Attempts
If a delivery cannot be completed due to incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply.

Please ensure you provide an accurate delivery address and accessible contact telephone number during checkout to prevent courier delays or return-to-sender fees.

06

Courier & Delivery Support

Direct Logistics Inquiries

For any urgent questions regarding delivery progress, rescheduling, or Sri Lanka transit inquiries, please reach out to our team: